portalclerk

/ˈpɔːtəlˌklɑːk/nounVerified New

The unpaid clerical role patients perform as keepers of their own records across portals, printouts, and phone calls.

Someone must download the scans, relay the results, correct the wrong allergy, and carry the summary to the other hospital. Increasingly that someone is the patient, on evenings, without training or pay. Portalclerk names the job the digitisation of medicine quietly created.

Etym. — portal + clerk — the patient portal as workplace, the patient as its staff.

Rel. — chartamnesia

Novelty check: NEW · checked 2026-11-08

review evidence: wordstoreview/review-batch-3-06-health.md

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Method: Editorial batch review — per-word exact-form web search (WebSearch/Tavily) per docs/REVIEW-criteria.md §2